Privacy Policy.

DealCloser inc. o/a DealCloser (“DealCloser”/“we”/”us”/“our”) owns and operates the website located at https://www.dealcloser.com/ (“Website”) and the application located at https://app.dealcloser.com/ (the “App”). DealCloser is committed to protecting your privacy. This privacy notice (the “Privacy Notice”) describes how we collect, use and disclose personal information (as defined below) about users of the Website, App and the services described in our Terms of Service (“Service”), which help users to process and execute commercial transactions in an efficient and secure way.

Users in the United Kingdom or European Union should read the Supplemental Notice for UK and EU Users which varies some of the statements made elsewhere in this so far as concerns those users.

By using the Website, App or Service, you accept our practices as described here.

In some cases, we may collect, use, or disclose your personal information pursuant to an agreement with a third-party organization. In those cases, where the third party (and not DealCloser) decides why and how we are to collect, use or disclose your personal data, as set out in the terms of that agreement, it is the third party which must inform you about the collection, use and disclosure of your information. If you believe a third-party organization has asked us to collect, use or disclose your personal information on their behalf, please consult with them as they will be responsible for how we do so.

The Website and App may contain links to other third-party websites that are not owned or controlled by us. Such third-party websites are governed by the terms and conditions and privacy policies of such third-party providers, and we are not involved in any interaction or transaction between you and such third parties.

We may update this Privacy Notice from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information. 

When we use the term, “personal information”, we mean information that can be used to identify you, either alone or by combining it with other information. “Personal information” does not include information that is used to contact you in connection with your business or employment, such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization. 

Collection and use of personal information

We collect personal information that is necessary for the purposes listed below. This information may come directly from you when you register an account with us or purchase the Service, communicate with us (including by responding to surveys or other outreach), or upload information while using the Service. This information may also be provided to us by third-party organizations that have entered into agreements with us to use the Service. When you use the Website, App or Service, we may also automatically collect information about you. 

We may collect and use your personal information as follows:

Where permitted by applicable law, we may use your contact information to send out marketing communications to you to keep you up to date on our products and services. You may withdraw your consent to receiving marketing communications from us at any time by following the opt-out instructions in each communication.

When you visit our Website or use our App, if you consent (if required by applicable law), DealCloser uses cookies and similar technologies (such as pixel tags, web beacons, and local storage) to enhance your user experience, analyze usage patterns, and deliver personalized content. These technologies may collect personal information about you, depending on their purpose and functionality.

Cookies are small data files stored on your browser or device when you visit a website or use an app. They are widely used to enable website functionality, enhance efficiency, and provide information to the site owner. Cookies may be classified as essential or non-essential, and may be set by DealCloser (first-party cookies) or by third-party services (third-party cookies).

We use the following categories of cookies:

• Essential Cookies (Strictly Necessary): These cookies are required for the operation of our Website and App. They include, for example, authentication cookies, security-related cookies, and those that allow you to navigate pages and access secure areas of our services.

• Performance and Analytics Cookies (Non-Essential): These cookies help us understand how visitors interact with our Website and App by collecting information such as page visits, time spent on site, and error messages. We may use services like Google Analytics or similar services to gather this data.

• Functionality Cookies (Non-Essential): These cookies enable enhanced functionality and personalization, such as remembering your preferences. If you do not allow these cookies, some services may not function properly.

• Targeting and Advertising Cookies (Non-Essential): These cookies are used to deliver relevant advertising to you and track the effectiveness of marketing campaigns. They may include technologies such as Meta (Facebook) Pixel or LinkedIn Insight Tag, which may collect or infer data about your interests or demographics, and may be used to build custom audiences.

Your IP address is reported by your web browser whenever you visit a page on the Website or App. This information is recorded together with your registration information on our databases, which we use to improve the service, provide customer support, detect, and prevent fraud or abuse, and help diagnose technical issues.

We may share your personal information with service providers for the purposes listed in this Privacy Notice. We have put in place contractual and other organizational safeguards with those service providers to ensure they only use your personal information as needed to provide services to us or to you. 

We share your personal information with cloud hosting service providers, for the purpose of delivering the Website, App or Service. We may share information related to your account and communications with us with our customer relationship management software providers, for the purpose of maintaining your customer record and facilitating those communications. We may also share your name, email address and company name with email communications service providers for the purpose of sending you transactional emails.

We only process personal information (including User Data, as defined in our Terms of Service) for the purposes described in this Privacy Notice in the specific jurisdiction chosen by our customers. 

We may disclose your personal information to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website or App members, other users of the Service or anyone else (including the rights or property of anyone else) that could be harmed by such activities, as well to manage, defend or settle any actual or potential loss, and as otherwise allowed or required by law, such as to respond to court orders and subpoenas, prevent fraud, and investigate suspicious activity.

We may also disclose your personal information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same.

If you choose to connect your DealCloser account with third-party services such as iManage, DocuSign or other technology platforms, we may share limited personal information including your name, email address, document metadata, and deal or matter identifiers with those services. This information is disclosed solely to enable core integration functionality and only to the extent necessary to fulfill your request.

The security of your personal information and User Content is important to us. We use commercially reasonable efforts to store and maintain your personal information and User Content in a secure environment. We take technical, contractual, administrative and physical security steps designed to protect personal information and User Content that you provide to us. We have implemented procedures designed to limit the dissemination of your personal information to only such designated staff as are reasonably necessary to carry out the purposes described in this Privacy Notice.

In certain areas, such as when you provide credit card or other payment information to us, the Website works to help protect the security of your credit card and other payment information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology.

You have full and sole control over who can access, view and download your User Content. We will not give access to your User Content to any third party. We will not access your User Content without your express consent and permission, and we will only access your User Content for the sole purpose of providing technical support to you.

We will keep your personal information for as long as it remains necessary for the purposes described in this Privacy Notice or as otherwise necessary to comply with legal or regulatory obligations. Subject to any legal or regulatory requirements that may require us to retain your personal information, we will securely dispose of your personal information 30 days after the termination of our relationship with you.

You have the following rights regarding your personal information in some countries, and subject to certain exceptions:

• Right of access: You have the right to a confirmation of whether we process your personal information, and to access the personal information we hold about you and to have a general account of our uses of that information. 

• Right of correction: You can ask that we correct inaccurate or incomplete personal information about you. 

• Right to withdraw consent: You may withdraw your consent (if given) for us to collect, use or disclose your personal information, subject to legal requirements. Doing so may affect your ability to access or use the Service affected by the withdrawal. You may also opt out of marketing or promotional emails by clicking the “unsubscribe” button.

• Right to erasure: Under certain circumstances, you can ask that we delete your personal information.

• Right to be forgotten: Under certain circumstances, you can ask that we stop sharing your personal information or remove links to your personal information.

• Right to restrict processing: In some situations, you have the right to request that we stop processing your personal information, e.g. if you believe it to be inaccurate.

• Right to object: Where we are processing your personal information based on our legitimate interests (or those of a third party) you may challenge this.  However, we are entitled to continue processing your information based on our legitimate interests if we have compelling legitimate interests which override yours or where this is relevant to legal claims.  You may object to our using your information for marketing purposes at any time.

• Automated decisions: Should we introduce these, you may contest any automated decision made about you where this has a legal or similar significant effect and ask for it to be reconsidered.

Please contact privacy@dealcloser.com to exercise any of these rights or if you have any questions about your rights. We may verify your identity before responding to your request. 

In some countries, you also have a right to lodge a complaint with a supervisory authority.

We will make every reasonable effort to ensure your personal information is accurate, but it is important that you notify us of any changes so that we can give you the best possible service. You can update some of your personal directly through your account. 

We do not knowingly collect personal information from individuals under 14 years old without verifiable parental/guardian consent. If you believe your child has provided their personal information without your consent, please contact us at privacy@dealcloser.com to have this information deleted.

This supplemental notice is applicable only for users in the United Kingdom and European Union member states.

UK and EU law make a distinction between "controllers" and "processors" of personal data.  Controllers decide the purposes and means of using your personal data and processors use your personal data on behalf of controllers. Where we are acting as a processor for a third party, for example as part of services we supply to that third party, who instructs us how to use your data, it is the third party who is responsible for the use of your data, and we would ask you to refer to their explanation of how and why they use your personal data. 

As regards users in the UK and EU, “personal information” or “personal data” means any information that can be used, either alone or by combining it with other information, to identify them, directly or indirectly, including information used to contact you in connection with your business or employment, but does not include information relating to the business or employer unless it also relates to you.  For such users, the details in the table, in the section of this Privacy Notice headed " Collection and use of personal information", include such information, including where used for the purposes of our entering or performing a contract with your business or employer or your setting up or operating an account with us when you are representing your business or employer. We may collect your information from your business or employer. 

Our legal bases for using your information are:

• It's necessary for us to perform or take steps to enter into a contract with you.

• It's necessary to our pursuing our or a third party's legitimate interests in operating our or their business, including our performing a contract with your business or employer, and complying with legal obligations in our country of establishment, and where we have assessed that these interests are not outweighed by your privacy rights and interests.

• It's necessary for us to comply with a legal obligation in the UK or EU (as applicable).

• You have provided your consent. Where our legal basis is consent, we will make a specific request for your consent and inform you about the specific use of information to which it relates. 

Further details about our use of your information are in the above-mentioned table. 

We do not use your information to make automated decisions, including profiling, which have a legal effect or similarly significantly affect you.

We do not collect use any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; genetic data; biometric data processed to identify an individual; or data concerning health, sex life or sexual orientation.  We ask you not to provide any such information unless we make a specific request for it related to the services we provide.

We may share your personal information with entities (described in the sectioned headed "Sharing your personal information" above in this Privacy Notice) in, or store your information in or access it from, Canda, the UK, EEA or countries where the adequate protection of your personal is ensured in accordance with applicable data protection law.  We may also transfer your information to, or access it from, other countries based on mechanism approved under applicable data protection law, such as standard contractual clauses or binding corporate rules.

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us via email at privacy@dealcloser.com, or via standard mail at:

DealCloser Inc.
#204 10359 104 St NW
Edmonton, AB T5J 1B9

Last Updated: August 22, 2025