We’re back at it. Introducing July’s Partner Profile: LegalEase Solutions! LegalEase provides transactional and litigation support for corporate legal departments and law firms. In their 15 years of operation, LegalEase provides services around the globe from their offices in the US, India and the UK, taking a comprehensive interdisciplinary approach offering expertise from their disciplinary teams.
We spoke to our friends at LegalEase, Neseeha Machingal and Patrice Asimakis, to learn more about their company.
1. Describe LegalEase’s five main services.
The first service we provide is legal research and writing service (LRW). It is the pillar on which LegalEase was built in the mid 2000s. LRW services include any kind of legal research and writing in any subject matter, for any lawyer, anywhere. The Lawstore, our online marketplace, is open 24/7 for submitting any LRW project.
Another service we offer is non-disclosure agreement (NDA) review services. We’ve developed a very efficient process for reviewing and redlining high volumes of non- disclosure agreements.
LegalEase also provides contract analytics review and management services. If you have contracts, we have solutions. We do contract analytics review and management for our compliance and privacy services.
Finally, LegalEase provides litigation support services. These services include drafting pleadings, discovery requests, discovery answers, discovery motions, e-discovery and all of litigation analytics. We use legal analytics and data points to make decisions on settlement value. We also provide flexible and scalable legal bill audits. Additionally, we offer virtual attorney staffing, optimized internal workload allocation, and dashboards for effective budget and spend management.
2. What typical complexities, needs and inefficiencies of the corporate counsel market do your services solve?
The legal and regulatory landscape changes so fast that clients often can’t keep up with the extension of their team. Many firms use expensive resources for routine work and are often too busy to see the inefficiencies in their systems. They don’t notice their bottlenecks and don’t have processes in place to become more productive. Some legal departments work the way that gets passed down from lawyer to lawyer so they often don’t think of innovative ways to approach their problems. With a wealth of industry experience, LegalEase helps firms address inefficiencies. We go in with fresh eyes and offer innovative ways to solve problems. We take some of the routine tasks out of the way so the higher level staff can focus on more pressing responsibilities. We’re very good at high volume, low risk work and we move fast.
3. What are the benefits of using online as opposed to traditional legal services?
The primary benefit will always be cost savings because we can make efficiencies affordable. Our clients typically see a 75% reduce in spend. But even more than cost savings, LegalEase values cost predictability. We are always entirely transparent in our pricing. So, not only will you save money, but you can plan your spend better.
LegalEase offers flexible, accessible and convenient solutions. Clients have access to our services and support 24/7. They are able to do that remotely online. Clients may choose their preferred communications channel, and use our platform or their own. Our onshore/offshore business model means 24 hour coverage and quick turnaround times. Our clients aren’t locked into to any specific models. They can start with a pilot and then choose how to move forward. We blend our team with yours, resulting in a scalable, streamlined process. One size does not fit all!
4. What are the advantages of an interdisciplinary approach?
LegalEase takes a holistic view of the entire process from beginning to end—sales call to the last delivery. We have a team involved at every step of the way. We are all mindful of the company’s core values: Empathy, Transparency, Collaboration, Integrity and Efficiency. These values control our daily operations.
5. With offices and clients all around the world, how do you ensure consistency in the service you’re providing?
LegalEase has an excellent operations team, delivery team and we put a premium on our quality control (QC) level. We take a lot of time up front and we invest money and resources into QC training. We have extensive best practices guidelines (BPG), manuals and a legal operations playbook for every step of the way. The team is continuously connected to ensure everything is running consistently and smoothly.
6. Do you have a particularly memorable or rewarding experience helping out a client?
We have two. The first was when we helped out a husband and wife law firm team who have a personal connection with the company. One Friday afternoon, they called with an emergency—their baby was arriving that day, two weeks early, but they had an important brief to complete that weekend. A team of us pulled together to deliver the brief by Monday morning. There were two successful deliveries that weekend!
The second was with a multinational client with offices in the US, Canada and London. There was a deal happening abroad with the new investor for the London company. An unexpected snag arose. 10,000 contracts needed to be reviewed in order for the deal to go through, so they called us and we rallied and staffed the project overnight and turned it around and five days! LegalEase employees are still talking about this momentous success 10 years later!
7. Tell us more about your global community initiative PurpleHat.
PurpleHat is LegalEase’s corporate social responsibility (CRS) hosting a platform for lawyers to feature their pro bono work. We educate customers around the globe about humanitarian stories, news and events in the legal industry. We also reach out to initiatives in the US and India as lawyers. For example, social work requires a good understanding of the law, so we educate them and help with legal processes such as drafting policies and making recommendations for improvement. We educate people in vulnerable areas about their rights and access to justice.
8. What are some lessons you’ve learned from operating during COVID-19?
LegalEase has always been extremely avant-garde. COVID-19 enlightened us about how forward thinking and ahead of the game we really are! LegalEase has been a remote company since day one. For companies not operating at a distance, it may be a difficult routine to adapt to. Suddenly, they’re forced to work remotely and cut costs, something we’ve been doing for 15 years. Despite having offices spread out internationally, we work as a team to help lawyers reduce costs and streamline their processes.
9. Are you running any promotions right now?
Yes, we are!
- Get 10% off any Lawstore product
- Bankruptcy Document Collections, buy 7, get 3 free
- NDA Review Services & free Playbook creation
We loved catching up with LegalEase and learning about all of the innovative services they offer! To see how LegalEase can help your law firm, click the button below.